Hold My Seat Now

1. INTRODUCTION

Hold My Seat Now Inc. (“Hold My Seat Now,” “we,” “us,” or “our”) is a corporation incorporated under the laws of the State of Georgia, United States. We operate the platform located at www.holdmyseatnow.com (the “Platform”), which provides a fee-based flight seat reservation and installment repayment service to customers throughout the United States.

This Cookie Policy explains what cookies and similar tracking technologies are, which ones we use on the Platform, why we use them, and how you can manage your preferences. It should be read alongside our Privacy Policy, available at www.holdmyseatnow.com/privacy-policy, and our Terms and Conditions, available at www.holdmyseatnow.com/terms, both of which are incorporated herein by reference.

By continuing to use the Platform after this Cookie Policy has been made available to you, you consent to our use of cookies and similar technologies as described herein. If you do not agree, you may manage or disable cookies through your browser settings as described in Section 7, though this may affect your ability to use certain features of the Platform.

2. WHAT ARE COOKIES?

Cookies are small text files placed on your device — computer, smartphone, or tablet — by a website when you visit it. They are widely used to enable websites to function correctly, remember user preferences, maintain session security, and provide website operators with analytical information about how their platforms are used.

Cookies can be categorized in several ways:

By Duration:

• Session Cookies: Temporary files that exist only for the duration of your browser session and are automatically deleted when you close your browser.
• Persistent Cookies: Files that remain stored on your device for a defined period of time, or until you delete them manually, even after your browser session ends.

By Origin:

• First-Party Cookies: Cookies set directly by the Platform you are visiting, in this case www.holdmyseatnow.com.
• Third-Party Cookies: Cookies set by a domain other than the one you are visiting, typically placed through embedded tools, payment processors, or analytics services integrated into the Platform.

In addition to cookies, we may use functionally similar technologies including web beacons, pixel tags, local storage objects, and session tokens. References to “cookies” in this Policy include all such technologies unless otherwise stated.

3. WHY WE USE COOKIES

We use cookies for the following core purposes:

• To ensure the Platform operates correctly and all essential features function as intended
• To keep you securely authenticated during your session and across return visits
• To support secure, accurate, and fraud-resistant payment processing through Stripe
• To detect and prevent unauthorized access, fraudulent transactions, and platform abuse
• To remember your preferences and personalize your experience on the Platform
• To analyze how users interact with the Platform so we can identify and resolve issues and improve functionality
• To comply with applicable legal and regulatory obligations

We do not use cookies for targeted advertising, third-party behavioral profiling, or any purpose unrelated to the legitimate operation and improvement of the Platform.

4. CATEGORIES OF COOKIES WE USE

4.1 Strictly Necessary Cookies

These cookies are essential to the operation of the Platform and cannot be disabled without materially impairing your ability to use core features. They are set automatically in response to actions you take, such as logging in, initiating a booking, or processing a payment. No personal information is stored beyond what is necessary to maintain your session and protect your account.

These cookies cannot be opted out of while using the Platform. Disabling them through browser settings may prevent you from completing bookings or making payments.

4.2 Functional Cookies

These cookies allow the Platform to remember choices you make and provide enhanced, more personalized features. They are not strictly necessary but improve the quality and convenience of your experience. Disabling them will not prevent basic use of the Platform but may reduce comfort and convenience.

4.3 Analytical and Performance Cookies

These cookies collect aggregated and anonymized information about how visitors use the Platform, including which pages are most visited, where users exit, and whether error messages are encountered. This data is used solely to improve Platform performance and user experience. No personally identifiable information is collected through these cookies without your knowledge.

You may opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-Out Browser Add-On, available at tools.google.com/dlpage/gaoptout, or by adjusting your cookie preferences as described in Section 7.

4.4 Security and Fraud Prevention Cookies

These cookies are set by Stripe and our internal security systems to detect and prevent fraudulent transactions, unauthorized account access, and suspicious platform behavior. They analyze patterns associated with payment attempts and login activity. These cookies are integral to the safe and lawful operation of the Platform and cannot be disabled without impairing our fraud prevention obligations.

4.5 Third-Party Cookies

Certain third-party services integrated into or linked from the Platform may place their own cookies on your device independently of Hold My Seat Now. These currently include:

• Stripe, Inc.: For payment processing and fraud prevention. Governed by Stripe’s Cookie Policy at stripe.com/privacy.
• Google Analytics: For Platform performance measurement. Governed by Google’s Privacy Policy at policies.google.com/privacy.

Hold My Seat Now does not control the cookies set by third parties and is not responsible for their content or data practices. We encourage you to review the cookie and privacy policies of any third-party service you interact with through or in connection with the Platform.

5. COOKIES AND PERSONAL DATA

Some cookies we use may be associated with personal data, such as your account identifier or email address, when you are logged into the Platform. The collection and handling of any personal data gathered through cookies is governed by our Privacy Policy, available at www.holdmyseatnow.com/privacy-policy.

We do not use cookies to build advertising profiles, track your behavior across unrelated third-party websites, or sell your data to any third party.

6. COOKIE RETENTION PERIODS

Cookies vary in how long they remain on your device. The table below summarizes the general retention periods for each category:

You may delete cookies from your device at any time through your browser settings, regardless of their stated retention period. Doing so may require you to re-authenticate or re-enter preferences on your next visit.

7. HOW TO MANAGE YOUR COOKIE PREFERENCES

You have the right to accept, limit, or decline non-essential cookies at any time. The following options are available to you:

7.1 Browser Settings

All major web browsers provide settings that allow you to control which cookies are accepted, blocked, or deleted. You can typically configure your browser to:

• Block all cookies
• Block third-party cookies only
• Delete cookies automatically when your browser session ends
• Alert you each time a new cookie is set

Instructions for managing cookies in commonly used browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
• Mozilla Firefox: Settings → Privacy and Security → Cookies and Site Data
• Apple Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and Site Permissions

Please note that blocking all cookies, including strictly necessary ones, may prevent you from logging in, completing bookings, or using the payment system. Hold My Seat Now is not responsible for any loss of functionality resulting from your decision to restrict cookies.

7.2 Google Analytics Opt-Out

To opt out of Google Analytics data collection specifically, you may install the free Google Analytics Opt-Out Browser Add-On, available at tools.google.com/dlpage/gaoptout. This tool prevents Google Analytics from collecting information about your visits across all websites where it is active.

7.3 Industry Opt-Out Tools

You may also manage preferences for certain third-party advertising and analytics cookies through the following industry opt-out platforms:

• Network Advertising Initiative (NAI): optout.networkadvertising.org
• Digital Advertising Alliance (DAA): optout.aboutads.info

Please note that opting out through these tools does not remove cookies already stored on your device. It only prevents future placement of certain types of third-party cookies.

8. STRICTLY NECESSARY COOKIES AND OPT-OUT LIMITATIONS

We want to be transparent: strictly necessary cookies, including those used for session authentication, booking functionality, and Stripe payment processing, cannot be disabled through our Platform without preventing you from using core services.

If you disable these cookies through your browser settings, certain features will not work, including but not limited to account login, booking submission, and payment processing. Hold My Seat Now is not liable for any service disruption or loss resulting from a user’s decision to disable strictly necessary cookies.

9. UPDATES TO THIS COOKIE POLICY

Hold My Seat Now reserves the right to update this Cookie Policy at any time to reflect changes in our use of cookies, applicable law, or technological developments. When material changes are made, we will notify you by posting a revised version on the Platform and updating the “Last Updated” date at the top of this document.

Where changes are significant, we may also notify you by email to the address associated with your account. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Cookie Policy.

The most current version of this Cookie Policy will always be available at www.holdmyseatnow.com/cookie-policy.

10. CONTACT US

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please contact us at:

All formal cookie-related inquiries must be submitted in writing to the email address above. We will acknowledge receipt within 5 business days and respond substantively within a reasonable timeframe.